Refund Policy

We want every customer to have a positive experience.

Because this is a digital product delivered instantly after successful payment, refunds are handled under the conditions outlined below.


Eligibility For Refunds

Refund requests may be considered in the following situations:

• You were charged but did not receive your product, and our support team is unable to resolve the issue.
• You were charged multiple times for the same purchase by mistake.
• A technical issue on our side prevented delivery or access.

Non-Refundable Situations

Refunds may not be available in situations such as:

• The product was successfully delivered to the email address entered during checkout.
• An incorrect email address was entered during purchase by the customer.
• The customer did not check Spam / Junk / Promotions folders.
• The product has already been accessed, downloaded, or used where applicable.
• The request is based on personal preference, change of mind, or misunderstanding of the product description.

Refund Request Process

To request support regarding a refund, please contact us with:

• The email address used during purchase
• Payment reference / transaction ID
• A brief explanation of the issue

Support Contact:
support@sammywells.com

Fastest Response:
sammywells749@gmail.com


Review Time

Refund-related requests are typically reviewed within 1–3 business days.


Chargebacks

If you experience a payment issue, please contact our support team first so we can help resolve the matter quickly.


Our Commitment

Customer satisfaction matters to us.
If a genuine issue occurs, we will do our best to review the situation fairly and provide appropriate assistance.